Terms Of Use

Last Updated: October 30, 2026

Welcome to Xorzeliqen.

These Terms of Use govern your access to and use of our online store, website content, services, features, and related functionality.

By visiting, browsing, or using our website, you agree to be bound by these Terms of Use together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return Policy, and any additional policies or conditions referenced on our website.

If you do not agree with these terms, please discontinue use of the website.

1. Accuracy of Information You Provide

When using our website or placing an order, you agree to provide information that is truthful, complete, current, and accurate.

This may include:

• Account details

• Contact information

• Billing information

• Shipping information

• Order information

• Other information submitted through our website

You are responsible for updating or correcting your information whenever necessary.

2. Privacy and Personal Information

Personal information collected through Xorzeliqen is handled in accordance with our current Privacy Policy.

By interacting with our website, customer service team, email communications, telephone support, or other available communication channels, you acknowledge that your information may be collected and processed as described in that policy.

Please review our Privacy Policy for further information regarding how personal data may be collected, used, stored, or disclosed.

3. Website Access and Limited License

All materials appearing on the Xorzeliqen website, including but not limited to:

• Written content

• Product descriptions

• Images

• Graphics

• Logos

• Icons

• Layouts

• Designs

• Product information

• Software

• Source code

• Website functionality

are owned by Xorzeliqen, FACET (HONG KONG) Limited, or applicable authorized licensors and content providers.

We grant you a limited, revocable, personal, and non-commercial right to access and use our website for legitimate shopping and informational purposes.

This permission does not transfer ownership of any website content or intellectual property.

4. Prohibited Website Activities

You may not use our website in a manner that violates applicable law, these Terms, or our rights.

Without prior written authorization, you may not:

• Copy website materials for commercial use

• Reproduce, republish, distribute, sell, or modify website content

• Use automated scraping, crawling, mining, bots, or similar tools

• Attempt to interfere with website operation or security

• Upload viruses, malicious software, or harmful code

• Place excessive or unreasonable load on our systems

• Attempt to enter restricted or protected areas of the website

• Circumvent access controls or other technical protections

We may restrict, suspend, or terminate access to the website when we reasonably determine that these rules have been violated.

5. User-Submitted Content

Our website may allow customers or visitors to submit:

• Product reviews

• Comments

• Photographs

• Videos

• Messages

• Testimonials

• Other materials

You are responsible for ensuring that anything you submit is lawful, accurate, original, and does not violate any third-party rights.

You may not submit material that is:

• Illegal

• Fraudulent

• Misleading

• Abusive

• Threatening

• Defamatory

• Obscene

• Discriminatory

• Harmful

• Infringing

• Otherwise inappropriate

By submitting content to Xorzeliqen, you grant us a worldwide, perpetual, transferable, royalty-free, non-exclusive license to use, reproduce, display, adapt, modify, publish, distribute, and share that content through any appropriate media.

6. Moderation of Reviews and Other Content

We are not obligated to monitor every review, comment, or other item submitted by users.

However, we reserve the right to:

• Review submitted content

• Edit content

• Reject content

• Remove content

• Limit visibility

• Restrict further submissions

where we consider such action appropriate.

7. Third-Party Websites and Services

Xorzeliqen may occasionally provide links to third-party websites, services, applications, or resources.

These links are provided for convenience and do not necessarily mean that we endorse or control the third party.

We are not responsible for the:

• Accuracy of third-party content

• Availability of third-party services

• Products offered by third parties

• Privacy practices of external websites

• Security of external platforms

• Terms or policies used by third parties

You access external websites at your own discretion and risk.

8. Website and Service Disclaimer

The Xorzeliqen website, together with its products, services, content, information, and features, is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we do not guarantee that:

• The website will always be available

• The website will operate without interruptions

• All website functions will be error-free

• The website will always be secure

• The website will always be free of viruses or harmful components

• All product information will remain complete, current, or error-free

• Downloaded content will be free of risk

Your use of the website is at your own discretion.

9. Product Information

We make reasonable efforts to present products and related information accurately.

However, product details, photographs, colors, descriptions, pricing, availability, specifications, or other information may occasionally contain errors or may change over time.

Display settings, lighting, photography, production variations, or other factors may also result in minor differences between website images and physical products.

10. Limitation of Liability

To the maximum extent allowed by law, Xorzeliqen, FACET (HONG KONG) Limited, and our suppliers, partners, contractors, service providers, licensors, and content providers will not be liable for direct, indirect, incidental, special, punitive, exemplary, or consequential losses arising from or related to:

• Use of our website

• Inability to access our website

• Products or services purchased through the website

• Website interruptions or delays

• System or technical errors

• Third-party links or resources

• Unauthorized access to information

• Loss of profits

• Loss of data

• Loss of business opportunities

If you are dissatisfied with our website, your primary remedy is to stop using it.

Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded under applicable law.

11. Indemnification

You agree, to the extent permitted by law, to defend, indemnify, and hold harmless Xorzeliqen, FACET (HONG KONG) Limited, and our affiliates, service providers, partners, officers, employees, agents, and contractors from claims, losses, damages, penalties, liabilities, expenses, or costs arising from:

• Your breach of these Terms of Use

• Your breach of our Terms of Purchase

• Improper use of the website

• Fraudulent activity

• Negligent conduct

• Intentional misconduct

• Violation of applicable law

• Violation of another person's rights

12. Electronic Communications

When you use our website or communicate with us electronically, you agree that we may communicate with you through:

• Email

• Website notices

• Account notifications

• Other electronic communication methods

Where permitted by applicable law, electronic communications and notices satisfy legal requirements that communications be provided in writing.

13. Intellectual Property

All trademarks, service marks, logos, graphics, brand names, product names, visual assets, website designs, and website content displayed by Xorzeliqen are owned by us or used under authorization from the applicable rights holder.

Unless you have received written permission, you may not use:

• Xorzeliqen trademarks

• Logos

• Website graphics

• Hidden text

• Metadata or meta tags

• Website frames

• Website content

• Brand-identifying materials

for commercial or unauthorized purposes.

14. Copyright and Intellectual Property Complaints

If you believe that copyrighted or other protected material belonging to you has been used on our website without authorization, please contact us.

Your notice should include, where applicable:

• Your physical or electronic signature

• Identification of the protected work

• Identification or location of the allegedly infringing material

• Your contact details

• A statement explaining why you believe the use is unauthorized

• A statement confirming that the information in your complaint is accurate and made in good faith

Please send intellectual property inquiries to:

support@xorzeliqen.com

15. Suspension or Termination of Access

We may suspend, restrict, or terminate your access to all or part of our website where reasonably necessary.

This may occur if we believe you have:

• Violated these Terms

• Misused website functionality

• Attempted unauthorized access

• Engaged in fraudulent activity

• Interfered with website security

• Violated applicable law

Termination does not affect provisions that are intended to remain effective after access ends.

16. Survival of Certain Terms

Any provision that by its nature is intended to continue after termination or discontinuation will remain effective.

This may include provisions relating to:

• Intellectual property ownership

• Disclaimers

• Liability limitations

• Indemnification

• Dispute resolution

• Rights that have already accrued

17. Force Majeure

Xorzeliqen will not be responsible for delay or failure to perform where the circumstances are outside our reasonable control.

Examples may include:

• Natural disasters

• Severe weather

• War

• Terrorism

• Civil unrest

• Labor disputes

• Strikes

• Quarantines

• Embargoes

• Transportation interruptions

• Carrier disruptions

• Government actions

• Other extraordinary events beyond reasonable control

18. Risk of Loss

Products purchased through Xorzeliqen may be transported by independent third-party carriers.

To the extent permitted by applicable law, risk of loss transfers to the customer once the relevant shipment has been handed over to the carrier.

Shipping and delivery matters may also be subject to the terms of our Shipping Policy.

19. Dispute Resolution

Any dispute arising from or relating to:

• These Terms of Use

• Your access to the website

• Your use of the website

• Products purchased through Xorzeliqen

• Related services

will be handled in accordance with applicable law.

Where legally permitted, disputes may be subject to arbitration or another alternative dispute resolution process.

To the extent permitted by applicable law, you agree that disputes will be pursued on an individual basis rather than as part of a class, representative, or collective action.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

21. No Waiver

If Xorzeliqen does not immediately enforce a right or provision under these Terms, this does not mean that we have waived that right.

We may enforce the applicable provision at a later time.

22. No Third-Party Beneficiaries

Unless specifically stated otherwise, these Terms of Use do not create rights or benefits for third parties.

23. Changes to These Terms

We may revise, amend, replace, or remove portions of these Terms of Use from time to time.

Any updated version may be published on this page with a revised Last Updated date.

Your continued use of our website after revised terms are published constitutes acceptance of those updated terms, where permitted by law.

We recommend reviewing this page periodically.

24. Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without prior written authorization from Xorzeliqen.

Xorzeliqen may assign or transfer its rights or obligations under these Terms where permitted.

25. Entire Agreement

These Terms of Use, together with our:

• Privacy Policy

• Terms of Purchase

• Shipping Policy

• Return Policy

• Other policies referenced on our website

constitute the complete agreement between you and Xorzeliqen concerning your use of our website.

Additional terms may apply to specific:

• Products

• Promotions

• Offers

• Services

Where additional terms apply, they will operate together with these Terms of Use.

26. Contact Us

If you have questions about these Terms of Use, our website, or your rights and obligations, please contact us.

Brand: Xorzeliqen

Email: support@xorzeliqen.com

Phone: +1 (740) 726-5624

Company:
FACET (HONG KONG) Limited

Company Address:
UNIT C, 4/F
CHINA INSURANCE BUILDING
NO. 48 CAMERON ROAD
TSIM SHA TSUI
HONG KONG

We will review customer and legal inquiries and respond as appropriate.